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Privacy policy

Last updated: 14 August 2026
Operator: EVA Software Solutions Inc.
Contact: support@kindredapp.ca

The short version

Kindred is operated by EVA Software Solutions Inc. Your data is stored on a server we run, and nowhere else. Nobody sells it, nobody analyses it, and there is no advertising or analytics code anywhere in the app or on the server.

Kindred is also open to being self-hosted. If you are using an instance run by somebody else, they hold your data and they handle reports, and this policy describes the software rather than their practices. Only use a server run by someone you trust.

What is stored, and why

The server keeps only what the product needs to work:

• Email address and password. To sign you in. Passwords are stored as a salted hash, never as text, and cannot be read back by anyone, including us.
• Profile details: first names, ages, city, a short bio, your chosen interests, your usual weekly free time, preferred language, and, on dating accounts, gender and who you are looking for. Names are hidden from other users until day 3 of a match.
• Date of birth. Collected once at signup to confirm you are 18 or over. It cannot be changed afterwards.
• Photos you upload. They are private until day 3 of a match, and only ever served to someone in a live, revealed match with you.
• Location. The app reads your device location to work out a rough distance. Other users are only ever shown a band, such as "under 5 km away". Your coordinates are never shown to another user.
• Messages you send, including photos, voice notes, stickers and polls, so that a conversation survives you closing the app.
• Meetup records: proposed plans, whether a meetup was verified in person, and your private star rating of it. Ratings are never shown to the other person.
• Reports and blocks, so that safety tools keep working.

What is not done

• No advertising, and no advertising identifiers.
• No analytics, telemetry, crash reporting or usage tracking.
• No third-party SDKs, no cloud services, no external APIs.
• No selling or sharing of data with anyone, for any purpose.
• No tracking across other apps or websites.

This website sets no cookies and runs no analytics.

Who can see what

• Other users see your alias, ages, distance band, shared interests and bio before day 3, and additionally your names and photos after it.
• Photos shared inside a chat are visible only within that chat.
• When a match ends, the conversation stays readable to both sides but photo access stops.
• Whoever operates the server has technical access to the database, as is true of any hosted software. Messages are not read, analysed, or disclosed to anyone except where the law requires it.

Retention and deletion

Settings has a "Delete forever" option. It requires your password, and it erases your account, profile, photos, messages, matches and meetup history from the server immediately. There is no undo. Individual messages can be deleted for both sides from within a chat.

Ended matches keep their message history until you delete your account, so that both people can still read what was said.

Server backups are kept for 14 days and then destroyed. A deleted account may persist in those backups until they age out, and backups are only ever restored to recover from a failure, never to bring back an individual account.

Children

Kindred is not for anyone under 18. Everyone confirms their date of birth at signup. Accounts found to belong to someone under 18 are removed.

Your rights

You can see everything on your profile from within the app, correct it at any time, and delete your account outright. If you want a copy of your data or have any other request about it, email support@kindredapp.ca.

Changes

If this policy changes, the updated version appears at this URL with a new date at the top.

Contact

support@kindredapp.ca