Legal
Copyright and content complaints
If something on Kindred is yours and should not be here, this is how to have it removed, and what we will do about it.
What this covers
Kindred hosts photographs and writing that our members upload. We do not review them before they appear. If somebody has uploaded a photograph you took, or writing you wrote, without your permission, you can tell us and we will act on it.
This page is also the right route for a photograph of you posted by somebody else. That is not strictly a copyright question, but it is the same form and we treat it with the same seriousness — often more.
How to report it
Email copyright@kindredapp.ca with:
- Your name and contact details.
- Enough detail to find the material — a screenshot, the profile name, or where in the app you saw it.
- Identification of the work you say has been infringed, and why you hold the rights to it.
- A statement that you believe in good faith that the use is not authorised by you, your agent, or the law.
- A statement that the information in the notice is accurate, and that you are the rights holder or authorised to act for them.
- Your signature, physical or electronic.
You do not need a lawyer to send this, and you do not need to use any particular wording.
What happens next
- We aim to acknowledge every notice within two business days.
- If the complaint is clear, we remove or hide the material while we look at it. We would rather take something down and be wrong than leave it up and be wrong.
- We tell the member what was removed and why.
- If they believe it was removed in error, they can reply with a counter-notice, and we will pass it on to you.
- Accounts that repeatedly infringe are suspended, and then removed.
An honest limit
Removing a photograph from Kindred removes it from Kindred. It does not reach into copies somebody already downloaded, and no takedown process anywhere can. We can stop it being served by us, and we do that quickly — but anyone telling you a copyright process prevents a photograph from being copied is overstating what any of this does.
Designated agent
For notices under the United States Digital Millennium Copyright Act, Kindred’s designated agent is:
Ryan Zlatkin, Kindred
Cambridge, Ontario, Canada
copyright@kindredapp.ca
Kindred is operated from Ontario, Canada. Canadian copyright law works on a notice-and-notice basis rather than notice-and-takedown, and we comply with both: we forward notices to the member concerned, and we also remove infringing material.
Misuse
Sending a false notice to have someone’s profile removed is not a neutral act — in several jurisdictions it carries liability of its own. We keep every notice we receive.